Sunday, October 24, 2010

Gambateh!

Finally I made up my mind!
I wan to continue study~
So tomorrow I will start my first lecture- Accounting Info and Managerial Decision Making...
Feeling excited being back a student again ^^"
How far can I go after this long time of working life?
Hopefully I can be more organised and hardworking
LOL!

When we are working, really can meet all kind of people,
Recently I met some hard to handle punya customer...
They come to order souvenir for a Datuk in an opening of a shopping mall.
They want perfect things and ask for many extra craftwork on the souvenir.
However, when they came to collect it,
the result does not turn out to be what they expected(which we did told them wat will happen if they add on those extra craftwork)
in the end they rejected the souvenir :(
the souvenir costing RM390 was not perfect dy after the craftwork on it was removed(the crystal got a bit scratches on it liao)
My manager, he intro them to another simpler design of souvenir and they accepted it.
I m really impressed by the way he serve the picky customer.
Actually sometimes when we have to tell them what is more suitable,
as we are more experienced if compared to customers,
when we listen to their opinion too much,
we cannot blame on them.

Last week I went to send books to a school.
N was scolded badly by a principal.
T_T
She was not there when i go in,
I entered her room without asking for permission,
and was going to leave after I put the things on her table when she came back.
"WHO ARE U!? WHO ASKED U TO COME IN MY ROOM? TELL ME WHICH TEACHER ASK U TO DO SO?WHAT R U DOING IN MY OFFICE!?"
stop for a while, i was shocked and i replied like this,
"Me... I... I m from xxx Book Centre"
then she finished the following in a sentence,
"DUN EVEN HAVE AN APOLOGY! GO OUT NOW! I DONT WANT TO SEE U AGAIN!" Then she turn out and tell the teachers,"MAKE SURE THAT SHE NEVER STEP INTO THIS SCHOOL AGAIN, I DUN WAN TO SEE HER!"
I fast fast say,"so.. sorry..Just now I..." She did not listen to my explanation and just leave the office."
My face that time was like blank. And I keep say sorry to the teachers on the way I walked out of the room.
I cant control my tears! Never been scold by other ppl like that.
='(
The teachers kept say sorry to me too,
and tell me their principal is like that one.
They also consoled me and advised me that coming out to the society to work we will face many situation like this.
What a day!
(This story's ending: I bought a bouquet of flowers and wrote a letter of apology then ask the florist shop to send to her school. She send an sms to my manager that night: "Apology accepted!")

And I learn from my manager what is the right attitude to face them,
We always say, customer is always right!
But when it comes to real world,
not easy for us to practice it.
Really.

Now I am still going to study and work part time.
Of course, still my study on the first place :D
Everyone also gambateh and we work hard together!
Jia you! ^^

Sunday, October 10, 2010

Dilemma

After my convo,
keep wondering if i shud work or continue study my master.
I want to continue study MBA de.
MBA not offered in Swin Sarawak campus lo..
But to be qualified to take MBA,
we must be in senior management position within 3 years working time.
In Swinburne Sarawak campus,
they offer Master of Management,
requires lower requirement,
as long as u r degree student from recognised uni or college,
u can be considered to take the course.

Now I have the mood to study,
shud i take the Master of Management course in Swinburne Sarawak?
or wait 3 years for the MBA lerr?
What if the mood to study suddenly "xiup" gone?
><"

When we still have the chance to study,
study more!
Work n study together~~~~
x.x

I will noe what to do soon!
Wish me luck on making correct decision~
/.\

Convo:We r Graduated!-05.10.10

Just attended my convo last Tuesday!
Because I finished my final sem at December last year,
Convo for now really seems so long dy...
Still excited coz can meet back many friends!
Many of them changed,
seems to become better :)
Everyone looks happier and become more mature.
Glad to see that!

Since it is an important day,
I think i have to be in my best.
Make up, formal wear, invitation card n flower :D
On the actual day~
Dad overslept -.-"
We have to arrive BCCK for registration n put on regalia by 7.15am,
Dint noe that he not yet wake up..
Arrived late but chun chun avoided the long queue :P
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
take pic
Surprised to receive flowers n gift from some surprising guests!
surprised to see ah yieng n johnson too!
judieth n laura is not here, so kesi~
:(
didi also cant take pic with us,
used a teddy bear to replace him.
next time his convo we whole family must take together lo~
anyway,
its a tiring but happy day :)

I used to be sad when it comes to situation like this;
when i left sibu came to kuching,
i feel extremely sad to leave my secondary frens,
coz we r in different places n it will be hard to meet back them,
maybe we will lose contact or cant recognise them after few years,
but now i won't le.
Now we are all adults,
we can find our frens even they r in australia or india!
of course la, earn money buy ticket lo~
hehe,
plus we got facebook now,
so we oweys can update on their status~

one fren asked me,
will u feel empty after getting this cert?
(i dint cry in my pillow la that night~ haha)
more or less got a bit lo~
like suddenly my goal is achieved,
n now I have to find a new goal.
what I have gained these years are not only this paper of certificate,
but friendship, knowledge, experience and many others.
I am satisfied that I can finish my course,
blessed :D
My dad n mum first time expressed their happiness,
unlike last time,
used to scold me for not getting better result.
Dad put on long-sleeved shirt(he dun like long sleeve shirt de xD)
Mum wore the new dress dad just bought for her n use make up :DDD
They record videos n took pictures of me during the ceremony.
These are some of the things that they dont oweys do.
I could have done better though.

Hopefully one day I can make them feel more proud,
as their lovely daughter,

Thanks all my dear family n frens!